Cancellation Policy

Subscription Options

Certain GlucoCey products may be offered as either a one-time purchase or through a “Subscribe & Save” or “Save X% with Automatic Refills — Cancel Anytime” subscription plan.

The “Subscribe & Save” option may be displayed as the default selection on a product page. You can switch to the “One-Time Purchase” option before adding the product to your cart.

If you choose a subscription, the checkout process will clearly identify your purchase as a recurring subscription and disclose the applicable billing terms.

Please review your purchase selection and order summary carefully before completing your order.

How Billing Works

By affirmatively enrolling in a subscription, you authorize GlucoCey to charge your selected payment method automatically at the price and frequency disclosed during checkout, plus applicable taxes and disclosed shipping charges.

Your subscription continues until you cancel it.

Each renewal order will generally contain the same product and quantity selected when you started the subscription, unless you modify your subscription before the applicable renewal deadline.

Subscription prices may change where permitted by law. If your subscription price changes, GlucoCey will provide advance notice when required and give you an opportunity to cancel before the new price takes effect.

Standard processing and shipping times apply after each successful renewal charge.

Confirmation & Renewal Reminders

After enrolling, you will receive an email confirming your subscription details, including:

• The products selected.

• The subscription price.

• The billing or delivery frequency.

• Your upcoming renewal date.

• Instructions for managing or cancelling your subscription.

Before each recurring charge, GlucoCey will send a reminder to the email address associated with your account.

The reminder will include the anticipated charge amount, renewal date, and instructions for managing or cancelling your subscription.

You are responsible for keeping your email address, payment information, and shipping address up to date.

Managing Your Subscription

Through the GlucoCey subscription management portal, where available, you may:

• Skip an upcoming order.

• Change your delivery frequency.

• Update your payment information.

• Update your shipping address.

• Cancel your subscription.

Changes must be completed before the deadline displayed in your account or renewal reminder to apply to the upcoming order.

How to Cancel

You may cancel your GlucoCey subscription at any time, without cancellation fees or long-term commitments, using any of the following methods:

Option 1 — Online Subscription Management

Visit https://glucocey.com and access your subscription management portal through your customer account, where available.

Sign in using the email address associated with your order to view, modify, or cancel your subscription.

Option 2 — Subscription Email

Click the “Manage Your Subscription” link included in your subscription confirmation or billing email.

Option 3 — Customer Support

Contact our customer support team at:

info@glucocey.com

Our team will assist you with your cancellation request.

Cancellation Deadline

To prevent an upcoming renewal charge, your cancellation request must be received at least 24 hours before the renewal date and time displayed in your account or renewal reminder.

The applicable time zone will be displayed with your renewal information.

We will send confirmation after your cancellation has been processed.

Cancellation stops future renewals but does not automatically cancel an order that has already passed the disclosed cancellation deadline.

If your cancellation request is received after that deadline, the upcoming order may already be processing and may not be eligible for cancellation or a change-of-mind refund.

Exceptions and Customer Protections

GlucoCey will nevertheless provide an appropriate refund, replacement, or other remedy if:

• You cancelled before the disclosed deadline but were charged afterward.

• The charge was unauthorized or made in error.

• You were charged earlier than the disclosed renewal date.

• The product was damaged, defective, incorrect, lost, or not delivered.

• A remedy is required by applicable law.

Returns and refunds for orders that have already been processed or shipped are handled under our Refund Policy:

https://glucocey.com/policies/refund-policy

90-Day Money-Back Guarantee

Our 90-Day Money-Back Guarantee applies only to your first qualifying GlucoCey order.

It does not apply to subsequent subscription renewal orders, except where applicable law provides otherwise.

Customers retain all non-waivable consumer rights and remedies available under applicable law.

Failed Payments

If a recurring payment fails, GlucoCey may notify you and retry the payment method associated with your subscription.

If payment cannot be collected, GlucoCey may pause or cancel the subscription.

No renewal order will be shipped unless payment is successfully completed.

Contact Information

If you have questions about your subscription, recurring payments, upcoming deliveries, or cancellation requests, our customer support team is here to assist you.

GlucoCey — Customer Care

Website: https://glucocey.com

Email: info@glucocey.com

We aim to respond to customer inquiries within 1 business day.

GlucoCey — Naturally Inspired. Wellness Focused.