Terms of service
Terms of Service
Last updated: November 12, 2026
OVERVIEW
This website is operated by GlucoCey. Throughout the site, the terms "we," "us," and "our" refer to GlucoCey.
GlucoCey offers this website, located at https://glucocey.com, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access or use our Services.
We may update these Terms by posting changes to our website. Your continued use of the Services following the posting of changes constitutes acceptance to the extent permitted by applicable law.
Our store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services.
SECTION 1 — ONLINE STORE TERMS
By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have obtained the necessary consent to allow your minor dependents to use this website.
You may not use our products or Services for any illegal or unauthorized purpose, nor violate any applicable laws, including copyright and intellectual property laws.
You must not transmit viruses, malware, worms, or other destructive code.
A material breach of these Terms may result in suspension or termination of access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or discontinue Service where permitted by applicable law, including where necessary to prevent fraud, abuse, or unlawful activity.
You understand that certain content you submit, excluding protected payment card information, may be transmitted across networks and adapted to technical requirements.
Payment card information is encrypted during transmission through supported payment processing systems.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings are included for convenience and do not affect the interpretation of these Terms.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate and current information on our website.
However, information may occasionally contain inaccuracies or become outdated.
General informational content should not be relied upon as the sole basis for important decisions without consulting appropriate additional sources.
We reserve the right to modify website content when necessary.
Nothing in this section limits any rights or remedies available under applicable consumer protection laws.
SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES
Product prices may change without prior notice for future purchases.
We reserve the right to modify, suspend, or discontinue products or Services, subject to applicable law and existing contractual obligations.
Price changes will not retroactively affect completed purchases.
For subscription products, changes to recurring prices or material subscription terms will be communicated as required by applicable law before taking effect.
SECTION 5 — PRODUCTS AND SERVICES
Certain GlucoCey products may be available exclusively online through https://glucocey.com.
Products may be subject to availability, quantity limitations, and our Refund Policy:
https://glucocey.com/policies/refund-policy
We make reasonable efforts to display product colors, images, descriptions, and specifications accurately.
However, actual colors may vary slightly depending on your device and display settings.
We reserve the right to limit sales to particular individuals, geographic regions, or jurisdictions where permitted by law.
Product descriptions, pricing, and availability may change for future purchases.
We may discontinue products at our discretion.
All offers are void where prohibited by law.
We do not guarantee that every product will meet every customer's individual expectations. However, this does not limit our 90-Day Money-Back Guarantee or any rights provided under applicable law.
SECTION 6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders where reasonably necessary, including suspected fraudulent transactions, payment authorization issues, or inventory limitations.
If an order is modified or cancelled, we will make reasonable efforts to notify you using the contact information provided at checkout.
You agree to provide accurate, current, and complete billing, shipping, and account information.
You are responsible for updating your information when necessary to ensure successful transactions and communications.
For information about returns, refunds, and exchanges, please review:
https://glucocey.com/policies/refund-policy
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools, applications, or services that are not operated or controlled by GlucoCey.
Such tools may be subject to separate terms and privacy policies.
Your use of optional third-party tools is at your discretion.
To the extent permitted by law, GlucoCey is not responsible for the independent actions or services of third-party providers.
Future features or tools added to our website will also be subject to these Terms where applicable.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to websites, products, or services operated by third parties.
We are not responsible for the content, security, privacy practices, or accuracy of third-party websites that we do not control.
We encourage you to review third-party terms and policies before engaging in transactions through those websites.
Questions regarding third-party products or services should be directed to the relevant provider.
SECTION 9 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you submit reviews, comments, suggestions, testimonials, photographs, or other materials to GlucoCey, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and adapt those materials for legitimate business purposes, subject to applicable law and any permissions required for personal information or likenesses.
You represent that you have the necessary rights to submit such materials.
We may moderate or remove content that is unlawful, misleading, offensive, abusive, fraudulent, or infringes the rights of others.
You agree not to submit content containing malware, false information, or material that violates third-party intellectual property or privacy rights.
You remain responsible for the content you submit.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy:
https://glucocey.com/policies/privacy-policy
SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct such errors and update information.
Where an error affects an order already placed, we will contact you when appropriate and provide available remedies consistent with applicable law.
Nothing in this section removes any consumer rights relating to completed transactions.
SECTION 12 — PROHIBITED USES
You are prohibited from using our website or Services:
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For unlawful or unauthorized purposes.
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To violate applicable laws or regulations.
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To infringe intellectual property rights.
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To harass, threaten, abuse, defame, or discriminate against others.
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To submit false or misleading information.
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To transmit viruses, malware, or malicious code.
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To collect personal information without authorization.
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To engage in spam, phishing, scraping, or other unauthorized automated activity.
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To interfere with website security or functionality.
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To impersonate another person or entity.
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To engage in fraudulent transactions.
We may restrict or terminate access for violations of these Terms, subject to applicable law.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We make reasonable efforts to maintain secure and reliable Services but cannot guarantee uninterrupted, error-free, or continuously available website functionality.
To the maximum extent permitted by applicable law, our website and Services are provided on an "as available" basis, except for express warranties and commitments stated in our policies.
GlucoCey and its officers, employees, affiliates, contractors, suppliers, and service providers shall not be liable for indirect, incidental, special, or consequential damages to the extent such limitations are permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including applicable consumer protection rights, liability for fraud, or other non-waivable obligations.
Our Refund Policy and any applicable product guarantees remain in effect.
SECTION 14 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless GlucoCey and its affiliates, employees, officers, contractors, and service providers against third-party claims arising from your unlawful use of the Services, infringement of third-party rights, or material violation of these Terms.
This provision does not limit rights that cannot be waived under applicable consumer protection laws.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the extent necessary.
The remaining provisions will continue in full force and effect.
SECTION 16 — TERMINATION
These Terms remain effective until terminated by you or GlucoCey.
You may stop using our Services at any time.
We may suspend or terminate access when reasonably necessary due to violations of these Terms, suspected fraud, or unlawful conduct.
Termination does not affect obligations or rights arising before termination, including valid payment obligations, refund rights, and applicable legal remedies.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, and other applicable policies published on our website, constitute the agreement governing your use of our Services.
They supersede prior communications or agreements relating to the same subject matter, except where otherwise required by law.
Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.
SECTION 18 — GOVERNING LAW
These Terms are governed by applicable laws of the United States, including relevant federal and state laws.
Nothing in these Terms limits mandatory consumer protection rights that may apply in your jurisdiction.
SECTION 19 — CHANGES TO TERMS OF SERVICE
We may update these Terms periodically to reflect changes in our business, Services, or legal obligations.
The current version will be available at:
Material changes will be communicated where required by applicable law.
Changes will not retroactively remove rights associated with completed purchases.
SECTION 20 — CONTACT INFORMATION
Questions regarding these Terms of Service should be directed to:
GlucoCey
Website: https://glucocey.com
Email: info@glucocey.com
SECTION 21 — SUBSCRIPTIONS, AUTOMATIC RENEWALS, BILLING AUTHORIZATION, AND CANCELLATION
Certain GlucoCey products may be available as one-time purchases or through recurring subscription plans.
By selecting a subscription option during checkout, you expressly authorize GlucoCey to charge your selected payment method automatically according to the disclosed subscription price and billing frequency.
Subscription Billing
Subscriptions are generally billed every thirty (30) days unless a different billing interval is clearly disclosed at checkout.
Alternative intervals, such as 45, 60, 90, or 120 days, may be offered where available.
Your subscription price, billing frequency, and renewal terms will be disclosed before you complete your purchase.
Applicable taxes and disclosed shipping charges may apply.
Automatic Payment Authorization
By enrolling in a subscription, you:
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Authorize recurring charges according to the terms disclosed during checkout.
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Confirm that you are authorized to use the selected payment method.
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Understand that charges will continue until the subscription is cancelled.
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Acknowledge that subscription cancellation options are available through your account portal or customer support.
We may use payment processor account updater services to maintain valid payment information, where permitted.
Renewal Reminders
We will send a renewal reminder to the email address associated with your account before each scheduled renewal.
The reminder will identify the anticipated renewal date and provide cancellation instructions.
Cancellation Policy
You may cancel your subscription at any time through your online account portal or by emailing:
To prevent your next scheduled renewal charge, your cancellation request must be received at least 24 hours before the disclosed renewal date and time.
The applicable time zone will be shown with your renewal information.
Cancellation stops future recurring charges.
If an order has already entered processing after the disclosed cancellation deadline, it may not qualify for a voluntary cancellation or change-of-mind refund.
However, refunds, replacements, or other remedies remain available when required by our Refund Policy or applicable law, including unauthorized charges, billing errors, defective products, incorrect shipments, and undelivered orders.
Failed Payments
If a recurring payment fails, we may contact you using the information provided in your account to request updated payment details.
Your subscription may be paused or cancelled if payment cannot be completed.
Refund Eligibility for Subscription Orders
Our 90-Day Money-Back Guarantee applies to your first qualifying order only.
Subsequent subscription renewal orders are not covered by the voluntary first-order guarantee.
However, renewal orders remain eligible for refunds or other remedies when:
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The subscription was cancelled before the applicable deadline.
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A charge was unauthorized or made in error.
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The order was charged before the disclosed renewal date.
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The product was damaged, defective, incorrect, lost, or not delivered.
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A refund or other remedy is required by applicable law.
For complete details, please review:
https://glucocey.com/policies/refund-policy
Delivery Confirmation
Carrier tracking and delivery confirmation may be used as evidence of delivery.
If an order is marked delivered but you have not received it, please contact our customer support team so we can investigate.
Carrier delivery confirmation does not eliminate any rights or remedies available under applicable law.
Changes to Subscription Pricing or Terms
We may modify subscription pricing, billing intervals, product availability, or subscription benefits for future renewal periods.
Material changes will be communicated in advance as required by applicable law.
Where required, we will obtain your consent before applying changes.
You may cancel your subscription before a change takes effect.
Subscription Support
Email: info@glucocey.com
Website: https://glucocey.com
MOBILE TERMS OF SERVICE
The GlucoCey mobile messaging service (the "Mobile Service") is operated by GlucoCey.
These Mobile Terms apply if you voluntarily enroll in our SMS or text messaging program.
Consent to Receive Messages
By expressly opting in to GlucoCey's mobile messaging program, you agree to receive text messages from or on behalf of GlucoCey at the mobile number you provide.
Messages may include:
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Order updates and shipping notifications.
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Account notifications.
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Customer service communications.
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Promotional offers and discounts.
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Shopping cart reminders, where you have provided the required consent.
Consent to receive promotional text messages is not a condition of purchasing products from GlucoCey.
Participation is voluntary.
Message Frequency and Charges
Message frequency may vary.
GlucoCey does not charge a separate fee for its messaging program, but standard message and data rates from your wireless carrier may apply.
You are responsible for any applicable carrier charges.
Opting Out
You may unsubscribe from promotional text messages at any time by replying STOP to a message from our messaging program or using an available unsubscribe option.
You may receive a confirmation message after opting out.
No further promotional messages will be sent unless you opt in again, except as otherwise permitted by law.
Customer Support
For assistance, reply HELP where supported or contact:
Changes to Messaging Services
We may modify or discontinue our mobile messaging program, subject to applicable law.
If our messaging number or short code changes, we will provide appropriate notice where required.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
You agree to provide an accurate mobile number and update it when necessary.
Privacy
Your personal information will be handled according to our Privacy Policy:
https://glucocey.com/policies/privacy-policy